Shipping Policy

Thank you for shopping with LUMIWOW. We are committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Destination	Estimated Delivery	Shipping Cost
United States	7–14 business days	Free on orders over $50
Canada	10–18 business days	Calculated at checkout
United Kingdom	10–18 business days	Calculated at checkout
Australia & New Zealand	12–20 business days	Calculated at checkout
Rest of World	14–25 business days	Calculated at checkout

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number. Please allow 2–5 business days for tracking information to update after shipment.

Customs & Duties

International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the buyer's responsibility and are not included in the product price or shipping cost. LUMIWOW is not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at lumiwow.co@gmail.com. We will do our best to locate your order.

Incorrect Address

Please ensure your shipping address is correct at checkout. LUMIWOW is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

Email: lumiwow.co@gmail.com
Response time: Within 1–2 business days