Privacy policy
Last updated: August 18, 2026
This Privacy Policy explains how LUMIWOW ("we," "us," "our") collects, uses, and shares your personal information when you visit or make a purchase from our website, or otherwise use our services (collectively, the "Services"). By using our Services, you agree to this policy. If you do not agree, please do not use our Services.
Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices. Material changes will be shown by updating the date above.
Information We Collect
Information you provide: your name, address, email, phone number, order details, account details, and any messages you send our support team.
Automatically collected information: your IP address, browser type, device information, and browsing behavior, collected via cookies and similar technologies.
Information from third parties: such as our payment processor and other service providers who help us run the Services.
How We Use Your Information
- To process orders, payments, and deliver customer support.
- To communicate with you about your order, account, or inquiries.
- To send marketing communications, where you've opted in — you can unsubscribe anytime.
- To improve our Services and prevent fraud.
- To comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Services, remember your preferences, and understand how visitors use our site. You can manage cookies in your browser settings, though disabling them may limit some features.
Sharing and Disclosure of Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate our Services (such as our e-commerce platform, payment processor, shipping partners, and marketing tools).
- In connection with a business transfer, such as a merger or sale.
- When required by law.
Your Rights and Choices
Depending on where you live, you may have rights under applicable data protection laws, including the right to access, correct, or delete your personal information, restrict or object to its processing, and receive a copy of your data. To exercise these rights, contact us using the details below.
Children's Privacy
Our Services are not directed to anyone under 16, and we do not knowingly collect personal information from children.
Contact Us
Questions about this policy? Email us at lumiwow.co@gmail.com.