LUMIWOW
LUMIWOW

TERMS & CONDITIONS

Last updated: May 2025

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing https://lumiwow.co/ or making a purchase, you agree to be bound by these terms.

1. About Us

Lumiwow is a beauty technology brand. We sell premium LED beauty devices and related accessories directly to consumers via our official website at https://lumiwow.co/.

For any enquiries, please contact us at lumiwow.co@gmail.com.

2. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you:

  • Are at least 18 years of age
  • Are purchasing for personal, non-commercial use
  • Have read and agree to these Terms & Conditions in full
  • Agree to our Privacy Policy and all other applicable policies

3. Products

All products displayed on https://lumiwow.co/ are subject to availability. We reserve the right to discontinue any product at any time without notice.

Product images are for illustrative purposes only. Colours may vary slightly due to screen display settings.

4. Pricing

All prices are displayed in USD and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change at any time without prior notice.

We reserve the right to refuse or cancel any order placed at an incorrect price due to a typographical or pricing system error.

5. Orders & Payment

Your order is confirmed only when you receive an order confirmation email from us. We reserve the right to decline any order at our discretion.

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Other methods as displayed at checkout

All transactions are processed securely. Lumiwow does not store your full card details.

6. Delivery

Delivery terms, estimated timeframes, and shipping conditions are detailed in our Delivery & Returns Policy. By placing an order, you agree to the terms set out in that policy.

7. Returns & Refunds

Our returns and refund process is governed by our Delivery & Returns Policy. For hygiene and health protection reasons, opened or used devices cannot be returned unless confirmed to be faulty.

8. Warranty

All Lumiwow devices are covered by a Limited Warranty as detailed in our Warranty Policy. The warranty is non-transferable and applies to the original purchaser only.

9. Intellectual Property

All content on https://lumiwow.co/, including text, images, logos, graphics, product designs, and branding, is the intellectual property of Lumiwow and is protected by applicable copyright and trademark laws.

10. Use of Website

You agree to use our website only for lawful purposes. You must not:

  • Use the website in any way that could damage, disable, or impair its functionality
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Use automated tools to scrape, copy, or extract data from the website
  • Submit false, misleading, or fraudulent information
  • Use the website to distribute spam, malware, or harmful content

11. Limitation of Liability

To the fullest extent permitted by applicable law, Lumiwow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability to you in connection with any order shall not exceed the purchase price paid for the product in question.

12. Disclaimer

Lumiwow devices are intended for personal cosmetic use only and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary between individuals.

Always read the product manual before use. If you have any skin conditions, medical concerns, or are pregnant, consult a qualified healthcare professional before using our products.

13. Third-Party Links

Our website may contain links to third-party websites. Lumiwow is not responsible for the content, privacy practices, or accuracy of any third-party site.

14. Privacy

Your use of our website and the personal data you provide are governed by our Privacy Policy, available at https://lumiwow.co/privacy-policy.

15. Changes to These Terms

Lumiwow reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date.

16. Governing Law

Questions? Contact our Customer Care team:
Email: lumiwow.co@gmail.com
Website: https://lumiwow.co/